Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Thursday, June 2, 2011

Don't Punish the Growl



The beginning of gardening season tends to draw people out of their homes and we realized, once again, that the houses around ours are indeed occupied. Thus, I had a pleasant chat with our neighbor’s daughter recently who is parent to an 18-month-old daughter of her own, and a senior rescue mutt named Hannah. Always interested in other people’s dogs I casually inquired how Hannah was doing, and my neighbor stated that she is great, but occasionally growls at the now more mobile baby. She right away followed that statement by saying that she isn’t too concerned and feels that Hannah doesn’t want to injure the toddler, only communicates to the adults that she has had enough of small, uncoordinated hands reaching for her. How is it, I wondered, that some people understand that a dog’s growl means that she needs help, while others envision a looming blood bath?
Many people, possibly the majority, are certain that a growl is a sure-tell sign that the dog is dominant and dangerous, and without a doubt will harm someone. And out of that fear we humans, at the core prey not predator, quell the growl and expect our dog, for an entire lifetime, no matter what circumstance, only speak pleasantly. How realistic is that, eh? It’s not – not possible for any animal.
Steve White and Suzanne Clothier, two of my favorite dog gurus, argue that a growl is communication like any other one, and always coveys that distance is sought. And they are not the only ones. Many high profile, world-renowned behaviorists agree that with a growl the still self-controlled dog is sending information that the present situation isn’t working for her, and that she needs help. The dog’s intent with a growl is to prevent a bite. It’s a good thing, cause it gives you an opening to get the queasy feeling pooch out of the situation before she becomes undone.
I am not suggesting that you shouldn’t do anything about your dog’s growling, snarling, tensing or snapping, just that subduing her is barking up the wrong tree. Labeling a dog bad and dominant, without further investigation what drives the behavior, what the root cause for the tension is, creates more problems in the long run because your dog’s mind about the worrisome stimulus isn’t changed, just the expressions suppressed.
When your dog acts out, you need to deal with the pressing moment and get her out of the situation that elicited the warning, but after that you gotta focus on what really needs your attention: the underlying issues that prompted the growls. Likely, that requires the help of an experienced, positive behavior expert, because the reasons could be many and the solutions as well. So, don’t leave the matter alone, but address in a way that is productive, and responding with an assertive correction, despite its popularity, isn’t it.
That is also true for dogs that are indeed confident and aggressive. In fact, I opine that a growl is never a submissive signal. The dog could, instead of growling, surrender and walk away. In all fairness, humans often prevent that; restrain and corner the dog, not giving her the option to depart. Even then, even if growling is the dog’s plan B, it reflects a certain willingness to be confrontational. When we adopted our feral born Will she panicked about everything that had to do with humans, yet never growled. She involuntary voided, drooled excessively, stress-panted and expressed her anal sacs, but didn’t growl, never warned us to back off.
It is understandable that you’re upset when your canine sidekick, who ought to follow and obey, challenges the hand that feeds her, but forcefully crushing that part of natural, albeit undesired by us, communication backfires in a big way.
I always wonder why intelligent people believe that adding their own aggression to an already tense situation somehow diffuses it and makes it all better for the future? Believe me, it doesn’t. It creates more resistance that, provided the handler is able to physically impress the dog, might not be overtly expressed anymore, but will boil under the surface instead. Steve White calls it “removing the ticker from the time bomb”. Now you have a dog who still feels the same about you, your kids, your guests, strangers or other dogs, but doesn’t warn you anymore that there is a problem that needs to be addressed. Whenever I hear: “Suddenly she lost it” and “Bit out of the blue”, I have an idea what happened in that dog’s past. And make no mistake. A dog confident enough will explode eventually and bite you or someone else, someone weaker.
I know: dogs that warn are scary. It all sounds the same for untrained human ears, but the fact is that dogs growl for different reasons in various degrees. The one constant is that it is always a sign that she is confronted with a situation she can’t handle and that forces her to act according to what worked in the past and her abilities as a species. A dog can’t use human words, can’t say: “You (it, that) makes me nervous”, “Food is scarce and I’m hungry”, or “Boy, did you startle me”, so she growls.
Remember that you want that warning, but recognize that there is an underlying problem that needs your attention. Investigate what it is and then deal with it constructively. And don’t worry that, if you miss to respond with a punitive action of your own, you will be rewarding the dog for a behavior you don’t desire. Don’t think in terms of operant conditioning, of what you’d be reinforcing, but what your dog needs from you that eliminates tension and anxiety, and with it the need to growl.



Saturday, July 31, 2010

Synchronized Group Behavior and Other Stuff


The upcoming communication seminar called for me to finally organize all my dog photos – mine, and many friends and clients sent me over the years.
I was surprised how often they show dogs in the same picture doing the same thing.
Animals in a social group orient their actions to one another – one yawns, eats, stretches, lays down, barks, focuses in a certain direction, and the other(s) follow suit. It happens with dogs that cohabitate, but also ones that are just on a task together.
Real bonded group members also synchronize subconsciously, not one after the other, but at the exact same time lift a paw, speed or slow the pace, pee, open or close the mouth, change directions, tail wag or are still.
We want our dogs to have a strong sense of social belonging, so that they orient and synchronize their actions to us, and that’s why they should:
Sleep where we sleep;
Eat where and when we eat;
Be quietly in close proximity when we work on the computer or watch TV;
Be active when we initiate activity or a walk;
Be part of family outings.
The less the dog experiences those group activities, the less she will coordinate her actions to ours, and the less she will respond to us voluntarily, especially in conflict situations. Group orientation and synchronicity cannot be forced and commanded, but comes naturally when members are truly bonded and/or on task together. Next time you are out and about with your pooch, check if she follows your actions without you giving her any verbal cues.

While I was at it, and because I had a summer lull in the tide, I sorted through notes and scribbles I take whenever I read, see or hear something interesting, or when a thought or idea takes shape in my mind.
This is something I wrote down in 05, right after a herding workshop.
Things I learned:
Dogs learn by observation – even older ones.
Follow through when you say something – or don’t say it.
Find what really floats your dog’s boat and get the best responses and performances.
Sheep are smart – but not as smart as a rookie Australian shepherd.
She who controls space is in charge.

And that is from November 09. Whenever I drive to and from clients I listen to CBC Radio one. One of my favorite programs is Quirks and Quarks, and last November they had a segment on what the brain does when an organism is in fight/flight mode. We already know what the rest of the body does: stress hormones are released, the heart rate goes up, glucose is pumped into muscles, digestion and rational thinking seizes temporarily, pupils dilate and whatnot.
What scientists discovered was that in the brain, when the body is in fight/flight mode, the centers for habit are activated, which means that whatever behaviors happen at that moment can quickly become compulsive. Evolutionary that makes total sense. An animal who subconsciously “remembers” how it got itself out of a tough spot has a greater chance of survival.
What does that mean regarding dogs? Well, maybe that every time a dog feels threatened and behaves in a way humans don’t like, but gets a response that decreases his fear and anxiety, his brain memorizes what actions took the pressure off. And each time that happens, the habit of behaving “badly” is strengthened in the brain.
Another reason to manage an emotional dog’s environment in a way that keeps her below threshold, below fight/flight mode, or at least teach and ensure that the behavior she exhibits at that moment is an acceptable one, for example controlled retreat.

Last but not least, I was pleasantly surprised to find out that Blockbuster, the DVD rental place, permits dogs inside. I don’t have time to watch movies very often, but this weekend I do. I like independent stuff, so I got two German ones: The White Ribbon and North Face, and a horror/thriller in English called: The Children.
Today, when we walked in, we saw a sign at the door that said not to leave dogs in the car, but to bring them inside instead, provided they are well behaved, of course. I wondered if it was just for the summer so people wouldn’t leave their pooch in the hot vehicle. But no. New policy. Blockbuster is now pet friendly. At least the one in Truro, Nova Scotia, is.



Thursday, August 27, 2009

Cesar Millan's Rule: No Talk - No Look - No Touch

No talk? Ha! Not in my house. Just this morning I was complimented by a neighbor we met on our walk on how super attentive Davie is. I gave her a "leave" command when she focused on the neighbor's Cocker spaniel, and she instantly shifted her focus back to me cause it's practiced to a default, and then I kept her attention by being chatty and telling her how sweet and brilliant she is and she was totally glued to me, prancing beside me in a perfect heel and with perfect attention. We looked fantastic and I keep my reputation for another day. And, by the way, Davie was off-leash, like she usually is in our neighborhood.
I talk to my dogs - all the time. Dogs have receptive human language skills, and why one would deny them the opportunity to learn what we mean when we open our mouth beats me. Both our girls know many words and respond to the ones that are really relevant to them even when they are part of a sentence. And that is not unique. Many of my friends and clients who treat their dogs like we do report the same.
The downside is that our dogs are paying attention when we talk all the time and respond when they hear a word they know. When I casually ask Mike if he wants to "go" for a leisurely stroll around the block, Davie and Will erupt in noisy, excited barks. Maybe that's why Millan doesn't talk to dogs? The association to certain words takes them out of the calm-submissive state.

No look? Not happening in my house either. The opposite happens. Eye contact is the very first thing I teach a new dog, and is also what I emphasize with my clients. Suzanne Clothier, author of the book "If Bones would Rain from the Sky", says that offered and prolonged eye contact is a sign of deep connection and I agree.
When Davie and Will offer eye contact, or respond to their name with eye contact, I know that I have their attention and can follow up with a command. If they offer it in a new situation, it is a signal that they are unsure and I can take action to make them feel relaxed and safe again. And if they see a squirrel and make eye contact, they are asking permission to chase - eye contact as the canine way of saying "please" or "I want".
Accepting eye contact from strangers is an important thing every dog should learn. Especially dogs that fear people; are insecure around them. They become more reactive when they feel paid attention to. Paying attention to a dog by looking at him is exactly what people do. Especially people that fear dogs. Millan can tell his visitors at his compound not to look at the dogs, but in real life, if you walk your Amstaff or Rottie down the street, people will look. You can bet on that. What you gonna do? Yell nonstop "don't look at my dog"? Not functional, which means that every dog should be desensitized to accept eye contact.

No touch! That also doesn't happen in my house. Anybody who knows us and our dogs knows that they live in paradise. The price they pay is to have my hands in their hair, and being hugged and kissed.
Having said that, Millan does have a point with the no-touch rule. Many dogs become hyper-aroused when touched, especially with fast and repetitive patting. In that state they are squirmy, grabby and mouthy. Often I meet clients with an already charged up juvenile, and hands-on patting or pushing, or even stroking, causes her to go over the top.
Some people can't keep their hands off a dog who's sleeping. I know, they are super cute when asleep, but everyone has the need to chill undisturbed. If constantly interrupted, the dog becomes over-stimulated and again overly charged up. Just because your dog wants to lay beside you doesn't mean she wants your hands all over her all the time.
I frequently recommend to back off a little with the touching and give the pooch some space.
And definitely hands-off as far as strangers go. I have a strict rule: unless my dogs want to be touched by someone we meet on the walk or park, and they clearly indicate that, which almost never happens, I don't allow anybody to touch my dogs - like I wouldn't allow just anybody to hug my child.